FAQs

We are not medically qualified but would like to share our own experiences, development and feedback from our customers. Please seek medical advice in relation to any skin conditions that you may have.

The knowledge that nature was designed to protect and heal our skin and senses is not a modern invention but a wisdom applied since ancient civilizations. The name Elexia which is rooted in the lexicon of prehistoric Greeks, and which means the ‘Defender of Mankind’ resonates with us because of its ancient source and noble intentions. The vision and mission of Elexia Naturals was to therefore be a natural defender of the human skin.
Face Balm is specially formulated for daily maintenance of facial skin such as dry skin, rash, skin peeling, uneven skin, pigmentation, scars and others. Its ingredients contain elements that can moisturize, strengthen and improve the structure of the skin. However, we also have customers who says that Face Balm has helped them deal with Eczema and Psoriasis problems they faced.

Face Balm is formulated from natural and high quality ingredients such as:

  • Shea Butter
  • Cocoa Butter
  • Beeswax
  • Argan Oil
  • Avocado Oil
  • Extra Virgin
  • Olive Oil
  • Rice Bran Oil
  • Rosehip Oil
  • Jojoba Oil
  • Geranium Egyptian
  • Essential Oil
  • Lavender Essential Oil
  • Palmarosa Essential Oil

We are proud that our products do not contain steroids or harmful chemicals. In fact, each ingredient has been confirmed as pure according to the specification set.

Generally, Face Balm is safe for everyone and at all ages. However, we do not encourage the use of infants under 6 months of age. All users are advised to do a “Patch Test” on a specific area of their skin to make sure they have no allergies to the product.
Just apply a thin layer to the desired area or even the whole area. Because Face Balm is completely formulated using butter, carrier oils and essential oils, a thin layer can cover a wide area. Excessive use will only cause wastage because the skin will only absorb sufficient material and the excess will be left behind on the skin. This causes the skin to look and feels greasy.
Face Balm and Wonder Balm is made of natural, pure and high quality ingredients. It does not contain steroids or harmful chemicals such as SLS, SLES, ALS, ALES, Paraben, PEG, Mercury, Hydroquinone and others.

The ingredients used also have the benefit of moisturizing the skin, strengthening the skin structure, improving the skin and even promoting the growth of new skin cells.

We care more about healthy skin than white skin.

Of course it can. For problematic skin, Face Balm will give nutrients to the skin. However, we suggest that users use Wonder Balm if skin is too problematic to improve skin structure.
Irritating skin problems can be caused by various factors. Among them are sensitive skin, allergies to some essential oils, excessive use, dirty skin conditions or more serious skin problems. The historical use of cosmetics with a variety of chemicals also greatly influences the skin’s response to active ingredients.

Therefore, we advise users to get advice from dermatitis experts to know their skin condition. They also need to know the history of allergies they may have to any substance found in Face Balm or Wonder Balm. Also do not forget to do a “Patch Test”.

The regular sized Face Balm contains 30ml. Face Balm that comes in gift sets/ travel kits are 10ml. It is physically in the form of a balm, and of a pale yellow colour.
Long term Face Balm depends on the way of use and frequency of use. Generally, for every 30ml Face Balm used 2 times a day in the recommended quantity, it can last between 6 weeks to 10 weeks.
For maximum use, users are encouraged to use 2 times a day in the morning and evening. Use only a light layer to avoid wastage.

Face Balm already has enough ingredients to make skin look healthy, moist and smooth without the need to use other products.

However, you can still use cosmetics without problems. Just wait for Face Balm to absorb the skin completely between 10 minutes to 30 minutes, and you are likely to have acquired sufficient protection to prevent chemicals in cosmetics from absorbing into your skin.

We are proud that our range of products does not contain steroids, harmful chemicals, fragrances or dyes. All the fragrance and color contained in our products are derived from essential oils and other materials used. Everything is 100% natural.
We are proud that our range of products does not contain steroids, harmful chemicals, fragrances or dyes. All the fragrance and color contained in our products are derived from essential oils and other materials used. Everything is 100% natural.
Face Balm and Wonder Balm does not contain any preservatives. Both balms can last more than 2 years from the date of manufacture because it is completely oil-based, without water mix. It prevents microbial growth, fungus or other damage.
Face Balm and Wonder Balm does not contain any preservatives. Both balms can last more than 2 years from the date of manufacture because it is completely oil-based, without water mix. It prevents microbial growth, fungus or other damage.
Face Balm and Wonder Balm is completely formulated from Essential Oils, Butter and Carrier Oils. It is known that some people have an allergic reaction to natural sources such as Tea Tree Essential Oils or legumes such as Shea Butter and Argan Oil.

Users who know they have allergies, should avoid using Elexia Naturals. For those who are uncertain whether they have allergies or not, they need to undergo a “Patch Test” test that is to apply a small amount of the product(s) on a smaller skin area to see the skin’s response to the product prior to its’ full use. The effects of the reaction are usually seen within 3 hours. If no irritation occurs, you should be able to use the full range of Elexia Naturals.

Face Balm and other products of Elexia Naturals have been formulated preferably for everyone to use. However, the skin condition of each individual is different and the effectiveness of the product is different for everyone. Therefore, all users need to run a “Patch Test” to ensure the product is compatible with their skin.
Face Balm, Wonder Balm and other Elexia Naturals products have been formulated to be suitable for all skin types and areas. However, the skin condition of each individual is different and the effectiveness of the product is different for everyone. Therefore, all users need to run a “Patch Test” to ensure the product is compatible with their skin.
Both Face Balm and Wonder Balm has the properties to help soothe skin problems such as rash, dryness, peeling and other similar conditions.
Wonder Balm is specially formulated to help skin problems such as dryness, rash, skin peeling, scars and others. Its ingredients contain elements that can moisturize, strengthen and improve the structure of the skin.

However, many of our users have suggested that Wonder Balm is helpful in dealing with skin problem commonly related to Eczema and Psoriasis.

Wonder Balm is formulated from natural and high quality ingredients such as:

  • Shea Butter
  • Cocoa Butter
  • Argan Oil
  • Jojoba Oil
  • Extra Virgin Olive Oil
  • Geranium Egyptian Essential Oil
  • Lavender Essential Oil
  • Tea Tree Essential Oil

We are proud that our products do not contain steroids or harmful chemicals. In fact, each ingredient has been confirmed as pure and produced according to the specification set.

Of course it can. For healthy skin, Wonder Balm will give nutrients to the skin. However, we recommend that users use Face Balm as it is softer to the skin and less expensive for daily use.
For normal size, 1 Wonder Balm contains 15ml. It is in the form of balm and is of a pale yellow colour.
Long term Wonder Balm depends on the way of use and frequency of use. Generally, for every 15ml Wonder Balm used 2 times a day in the recommended quantity, it can last between 3 weeks to 5 weeks.
For maximum use, users are encouraged to use 2 times a day, once in the morning and once in the evening. Use only a light layer to avoid wastage.
Wonder Balm already has enough ingredients to help problematic skin. You are not encouraged to use other creams in overcoming your skin problems as it may adversely affect your ability to evaluate whether the Wonder Balm is effective on your skin.